Purpose At DotActiv, we offer Quality Assurance Support to our Premium Support clients, providing them with measurable insights to monitor progress and evaluate the effectiveness of the DotActiv Category Planning process. Our support includes a comprehensive review of all completed Consultation Packs to ensure full compliance with the DotActiv process,…
As a Premium Support client, you have access to a wealth of resources designed to enhance your category management efforts, including DRT articles, Category Planner BPVC processes, and Enablement material. These tools are essential for optimising your use of the DotActiv Software and ensuring you achieve the best possible results….
Purpose DotActiv’s Premium Support service offers clients a comprehensive recruitment support process which is managed by the HR department and Premium Support Account Manager. The purpose of this article is to outline the process that clients can expect when utilising this service. 1. Receive Recruitment Request The recruitment process begins…
In today’s rapidly evolving retail landscape, sustainability has become more than a theoretical concept, it is a critical business imperative. As consumers grow increasingly eco-conscious and regulations tighten, retailers must take proactive steps to minimise their environmental impact. This article explores key strategies for enabling meaningful strides in sustainability, including…
Purpose At DotActiv, we believe that training is more than just a task—it’s a strategic initiative designed to empower your team and ensure you can fully utilise our services and software. Effective training equips your team with the knowledge and skills necessary for success, fostering a strong partnership and driving…
The purpose of this article is to help you troubleshoot the issue of your data no importing to your planogram with CSV file mapping in DotActiv. Why Your Data Isn’t Displaying Correctly A reason why your data doesn’t display on your planogram or Product Report could be that the data…
The purpose of this article is to explain how to troubleshoot the issue of your data not displaying when importing it from a database to a shelf plan in DotActiv. If you were to import data from a database to a shelf plan and your data is not displaying, it…
The purpose of this article is to explain how to troubleshoot the issue of your data not pulling through when products are pulled to another planogram in DotActiv. You can pull products as well as data from one planogram to another planogram by dragging and dropping the products from one…
The purpose of this article is to unpack the different shelf options that you have when working on a gondola or planogram in the DotActiv software. When building a planogram in the DotActiv application, you can apply various shelf features to make space planning an accurate, user-friendly, and time-efficient process….
The purpose of this article is to explain how you can clean, crop, and prepare your product images for importing into the DotActiv software. Prepping Your Images Step 1: When taking a photo of your product, you must use a white background. Also, make sure that you take a clear…