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DotActiv - Troubleshooting & Support

DotActiv - Troubleshooting & Support

Are you experiencing issues while working in DotActiv? Find answers to your questions here to help you troubleshoot your problems.

Customer Satisfaction Survey
This article explores the importance and use of the customer satisfaction survey. We also unpack how to access the survey...
How To Transfer Your DotActiv Licence
The purpose of this article is to unpack what steps to follow if you would like to transfer your DotActiv...
How To Find Your Licence Key And Expiry Date
Purpose The purpose of this article is to unpack the steps on where to find your DotActiv software licence key...
My Product Library Is Not Working
The purpose of this article is to explain why the product library in DotActiv software isn’t working. We also offer...
My Data Is Not Displaying On My Planogram
The purpose of this article is to explain the procedure of viewing specific product data in DotActiv. One of the...

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