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How To Search PowerBase in DotActiv

The purpose of this article is to explain how you can search the PowerBase from within the DotActiv software.

Applicable Products: DotActiv Free, DotActiv Lite, DotActiv Pro,
DotActiv Enterprise

Finding The PowerBase

After opening DotActiv, click on the ‘Help’ tab.

In the ‘Support’ section, you can find the ‘Search PowerBase’ icon.

You have two options when clicking on this icon. You can either search the PowerBase within DotActiv or from your browser.

Searching PowerBase in DotActiv

After clicking on the option to ‘Search in App’, PowerBase opens as a window where you can browse as you would a website page.

You can type in your search and go straight to the article that you want to read.

You can also toggle back to DotActiv and work alongside in a different tab. If you have a query about a certain part of the software while working, open PowerBase and search for it.

Then navigate back and use your knowledge. You can toggle between either window whenever you need to answer a question or need guidance.

Searching PowerBase In A Browser

If you’d prefer to browse PowerBase outside of the DotActiv application, you can select the ‘Search In Browser’ option.

Doing so takes you out of DotActiv and to your default browser, be that Google Chrome, Mozilla Firefox, Internet Explorer etc.

Should the above steps not work for you, please create a support ticket and DotActiv support will assist you in uncovering the issue.

Updated on September 19, 2019

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