This article discusses the one-on-one training offered to all DotActiv Lite, Pro and Enterprise users. One-On-One Training Sessions Each licensed user gets access to three one-on-one live training sessions of one hour each with one of our friendly consultants. If one of your team members are replaced by a new…
The purpose of this article is to explain what software updates are included when you purchase a license of DotActiv Lite, DotActiv Pro or DotActiv Enterprise or download a trial of DotActiv Free. We also cover which updates are available after purchasing Activ8. At DotActiv, our IT team works hard…
The purpose of this article is to provide an overview of the training, which is included in the purchase price of a DotActiv license or the Activ8 management system. The DotActiv Academy will be discussed as well as the one-on-one training sessions and our knowledge base of articles to allow…
This article will discuss the usual response time of a support query associated with DotActiv Free, Lite, Pro or Enterprise. At DotActiv, each support query is important to us and we aim to provide quick solutions. Our support team is available 24 hours a day, from Monday (01:00 AM) to…
This article will explain how DotActiv’s 24-hour support service works. It will also provide you with a step-by-step guide on how to log a support ticket directly within the DotActiv software as well as Activ8. At DotActiv, our support team is available 24 hours a day, from Monday (01:00 AM)…
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