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Searching Product Information And Images In The Product Library

This article will explain how you can search and pull product information from the Product Library found in the DotActiv software. This article further explains how to download images from the Product Library.

Applicable Products: DotActiv Lite, DotActiv Pro, DotActiv Enterprise

Understanding the Product Library and Information Storage

The Product Library in DotActiv is a centralised collection of all products, including their associated images where applicable, that users have utilised in planograms. This library serves as a vital resource for users to search, access, and manage product information efficiently.

How the Product Library Works

When users work with products in their planograms, specific product information is automatically uploaded to DotActiv’s Activ8 platform in the background. This process ensures that the product data is continuously synchronised and updated, making the latest information readily available within the Product Library.

The Product Library is designed to streamline the process of searching for and pulling product information into the application. Users can perform both general and advanced searches to filter products based on various criteria, such as barcodes, descriptions, or other product attributes. Once the desired products are found, they can be viewed in either grid or tile views, allowing for easy access to detailed information and associated images.

Where the Information is Stored

All product information in the Product Library is collated and stored in a centralised cloud-based database. This means that the data is not tied to any specific local database or system, but instead, it is hosted on the cloud, and accessible to users from anywhere with an internet connection. This centralised storage ensures that all users have access to the same up-to-date product information and images, regardless of their location.

Since the Product Library is cloud-based, it does require an active internet connection for access. In the event of no internet access, users will receive an error message and will be unable to retrieve information from the library until the connection is restored.

Finding The Product Library

As seen below, you can find the ‘Product Library’ icon under the ‘Data’ tab under the ‘Show’ section.

Product Library Icon in DotActiv

Clicking on the ‘Product Library’ icon, you can choose to do a ‘General Search’ or an ‘Advanced Search’.

A general search allows you to search against a single field or all fields. An advanced search allows you to search against multiple fields.

Clicking on the ‘General Search’ option opens a setup window where you can add filters to find products.

Use the field drop-down list to select the field you’d like to filter. Then check the ‘Contains’ box and select a field from the drop-down list that you’d like to include. In this case, we are selecting ‘Barcode’.

General Search

In the ‘Value’ box click ‘Add’ and paste the barcodes of the product you want to find.

General Search Values

If you are looking for images, tick the ‘Include Images’ box.

If you want to search for products from the database directly, tick the ‘Include Non-Validated Records’ box.

Using the ‘Add’ and ‘Remove’ buttons on the right, you can add or remove as many products as you like.

General Search Adding or Removing

After entering all the products you want to search for, click ‘OK’. This will open a grid view of all the products that comply with the search values added.

General Search - Gridview

Navigate the ‘Product Library’ icon and select ‘Advanced Search’ from the drop-down list.

Doing so opens a setup window where you can add filters to find products.

Advanced Search

Adding Filters

Click on ‘Add’ to open the ‘Filter Setup’ window as seen below.

Use the field drop-down list to select the field you which you’d like to filter. Then check the ‘Contains’ box.

Advanced Search - Filter Setup

In the ‘Value’ box insert the value of the specified products you want to find.

For example, if you select ‘Description’ in the field drop-down list, go to the ‘Value’ box, click on ‘Add’ and type in the desired descriptive word.

You can also add or remove as many fields as you would like, using the ‘Add’ or ‘Remove’ buttons.

Advanced Search - Description

Now click on ‘Create’. Doing so shows all the filters you have created.

Adding Additional Filters

When you add a second filter, the ‘Type’ section will become available and you choose ‘Or’ or ‘And’.

  • ‘Or’ will look for products that have either of the applied filters in them. For example, flavoured or berry.
  • ‘And’ will look for products that include both applied filters. For example, berry and flavoured.

You can also edit a field by clicking on the desired field and then clicking on ‘Edit’ or ‘Remove’ to remove the field.

Adding Additional Filters - Edit

Next, you can decide how you want to view the results.

You can view the results in a grid view – select the ‘Grid’ box or in a tile view – select the ‘Tile’ box. We discuss both below.

Lastly, you can select whether you want to include or exclude images by selecting the “Include Images” box.

Adding Additional Filters - Images

If you want to search for products from the database directly, tick the “Include Non-Validated Records” box. Then click ‘OK’.

Viewing Results In A Grid View

This opens the Product Library grid. This includes populated columns such as ‘Barcode’, ‘Product Code’, ‘Supplier’, ‘Description’ etc.

You should use this view if you are searching for an image because you can review the images beforehand.

If you ticked the ‘Images’ box, the grid view will include front, side and top images of products.

Grid View - Product Images

You can also further refine your search by selecting specific products in the selected columns.

Grid View - Refine Your Search
Pulling Product Information

After selecting all the products you’d like to pull from the Product Library, navigate to the top left corner of the grid and right-click.

Select ‘Save Grid’ and choose whether you want to save this as a CSV or Excel document. Choose a directory, give your file a name and click on ‘Save’.

Viewing Results In A Tile View

This opens the ‘Tile View’ page. At the top left-hand side, there is a home button. When selected, it will bring you to the ‘Supplier View’ page.

You should use this view if you are searching for dimensions or product details.

Tile View - Supplier View

The Tile has the name of the Supplier on the top left and the bottom left, it shows you that you are in the Supplier view.

The number in the bottom right tile indicates the number of distinct values in the next level—for example, the number of brands found under this supplier.

Tile View - Supplier View Information

You can drill into each tile by clicking on them.

When clicking on the tile in this example, it opens all the brands found under this supplier. Each tile shows the specific brand and how many SKUs fall under each one.

When clicked again, it will go to the Categories, Sub-Categories and Product View.

Product view

You can right-click on any product to view more information. This includes the ‘Item Detail’, ‘Dimensions’, and ‘Display Structure’ information.

Tile View - Product View

You can right-click on any tile and select it to jump to a view of all the SKUs included in the selected tile.

The ‘Back’ button takes you to the previous tile view.

Product Library Accessibility

The Product Library is cloud-based as it can be accessed from anywhere if your computer is connected to the internet. It is not linked to a specific database that you need to be connected to.

Please note that because the Product Library is cloud-based, you will not be able to access it offline. If there is no internet access, you will get an error message. You do, however, not need to be connected to a database to access the Product Library. 

How To Download Images From The Product Library

All images in the Product Library are accessed from a central cloud-based database. This is what makes the Product Library so beneficial to all users as all product information is stored on one central point – available to everyone.

Step 1: If you should find a product image in the Product Library that you do not have currently, simply select the product in the Product Library by ticking it, and then click on ‘Import Products’. Please see the gif below.

Step 2: You can then select whether you want to:

  • Import it into a specific planogram or a file on your computer,
  • Insert it if it’s a product you do not currently have an image of, or
  • Only update if you want to update an existing image.

The Insert and Update option can be used where more than one product is selected to import and some might already exist and others not.

Please note to ensure images are imported, ensure that all relevant boxes under ‘Import Images’ are ticked.

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How Are Images Captured In The Product Library?

Images are captured in Front, Side and Top columns on the Product Library to allow users to easily see which of the three images are available on the Library for the respective products. 

Should the above steps not work for you, please create a support ticket and DotActiv support will assist you in uncovering the issue.

Updated on August 28, 2024
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