The purpose of this article is to explain how you can switch between different editions of DotActiv software.
Once you have downloaded DotActiv software, and have installed it, you will never have to reinstall it again. That means that you will never need to replace the software install file.
If you want to upgrade to a different edition of DotActiv, the only thing that changes is your licence key. Your licence key allows you access to a specific edition. This applies to all editions of DotActiv software.
Upgrading Your Monthly Licence
If you’d like to switch or upgrade your monthly licence to a different edition, click on the ‘Upgrade Licence’ icon in the software. Clicking on it will take you to our online store where you can change your licence to a different edition.
We will also send you an email with your new licence key and all other relevant information. Should you not receive the email, please check your junk/spam folder. It may take an hour or two before the email reaches your inbox.
Once you have received the new licence key, please close and reopen DotActiv. After reopening it, you’ll be prompted to input your new licence key.
Upgrading To An Annual Licence
If you’re like to upgrade your DotActiv edition to an annual licence please contact your DotActiv consultant as we would need to invoice your individually.
Should the above steps not work for you, please create a support ticket and DotActiv support will assist you in uncovering the issue.