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How Do I Upload Product Images?

This article will help guide you on the different ways in which you upload product images to a planogram using DotActiv software. We also unpack issues.

Applicable Products: DotActiv Free, DotActiv Lite, DotActiv Pro,
DotActiv Enterprise

Different Approaches To Uploading Images

There are three possible ways in which you can upload images to your planogram:

  1. Link image folders to the planogram based on an image algorithm,
  2. Drag and drop images from a file onto the product in DotActiv, or
  3. Bulk import images.

Image Algorithm

After receiving cropped and renamed images from the scanner, you can download and save them either in a folder on your (C:) Drive or in a shared network folder as depicted below.

Image Algorithm in DotActiv V2

The images are linked from one of these folders to the planogram based on an algorithm.  Below are steps that should be followed in order to upload images to a planogram.

1. Go to ‘File’, then ‘Setup’, ‘Application Settings’ and lastly click on ‘Image Algorithm’, as seen below.

Image Algorithm Steps

2. Select which file the image algorithm should link to in the directory option and click ‘Apply to All’ for it to use the same directory for all orientations (Front, Side, Top).

Image Algorithm Apply to All

3. You can switch the images on by clicking the ‘Images’ icon in the Tools tab.

Image Algorithm Final

What To Check If a Problem Occurs

Please find below a few things that you should double-check if images are not uploading when using the image algorithm step:

Image Algorithm Not Linked To Correct Folder

You can double-check this by determining where DotActiv is looking for your image file.  Below are steps that should be followed which will indicate the exact directory and file name that links the image to the product.

1. Double click on the product. A Product Properties window will appear. Click on the ‘Image attributes’ tab in this window. 

A green tick indicates there is a file found. A red cross shows there is no image for that particular product and orientation.

Image Algorithms Issues

Incorrect Naming Convention

The naming convention of the images should be the Barcode and the number that identifies whether it is a Front, Side or Top view.

  • For a Front view of the product, the barcode will follow with a .1 (POINT 1)
  • For a Side view of the product, the barcode will follow with a .2 (POINT 2)
  • For a Top view of the product, the barcode will follow with a .3 (POINT 3)

Drag and Drop Images

Another way of adding images to a planogram one by one is by dragging it from your desktop or any other folder and dropping it on the product in DotActiv. 

It is advised to only follow this process if there are very little images to be added or if you would like to update old images as it is overwritten.

1. Switch your images on by clicking the ‘Images’ icon in the Tools tab.

Drag and Drop Images

2. Drag and drop the image from a folder on your device to a product in DotActiv.

Drag and Drop Images Steps

What To Check If a Problem Occurs

Please find below a few things that you should double-check if images are not uploading when using the dragging and dropping method.

Images Not Switched On

Images must be switched on for this function to work.  Please refer to step one of the drag and drop method to confirm if you want to use this method.

Bulk Importing Images

This method can be applied if your images are already saved as the Barcode name.  If you use this method ensure that Front, Side, and Top images are saved in separate folders. 

See below an example of this as well as the steps to follow.

Bulk Import Images

1. Go to the ‘Data’ in DotActiv, then ‘Tools’ and finally click on ‘Import Images’.

Bulk Importing Images Steps

2. Select the source directory where DotActiv can find your saved images.

Bulk Importing Images Next Steps

3. Select the file extensions of the images, as seen below.

Bulk Importing Images File Extensions

4. Select the image type you’ll be importing, from the drop-down i.e. front orientation, as seen in the image below.

Bulk Import Images Select Image Type

5. Select the directory to which the images should be saved to once it has been imported by clicking on the ‘Formula’ button, as seen in the image below.

Bulk Import Images Selecting Directory

6. Select how DotActiv can identify the image i.e. whether or not the image name is the barcode.  If so, select the first option as indicated in the red square and lastly click import.

Do not forget to complete the same steps for the Front, Side and Top Orientations.

Bulk Importing Images Final

What To Check If a Problem Occurs

Please find below a few things that you should double-check if images are not uploading when using the bulk importing images.

Front, Side, and Top Views Not Imported

Please note that the above-listed steps should be repeated for all orientations. If you have done so, refresh the images by clicking on the refresh button found under the ‘Images’ icon.

Refreshing Images

Images can be uploaded by means of three different methods. Which you choose is entirely dependant on your business and its requirements.

Updated on September 9, 2020

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