The purpose of this article is to explain how you can add a comment to a DotActiv support ticket that you’ve logged. You can follow the same process after logging a task. Adding A Comment After logging a ticket in the DotActiv software, you can add comments to the task….
The purpose of this article is to explain how you can connect your DotActiv Pro or Enterprise software to your own SQL database. Creating A DotActiv Database When you use DotActiv Pro or Enterprise for the first time and you want to connect it to your SQL database, please follow…
The purpose of this article is to provide you with a step-by-step process you can follow when you receive a ‘No Default Driver Specified’ error while working in the DotActiv software. Before reading this article, we recommend you download this file from Microsoft and install it. When selecting the download…
The purpose of this article is to explain the functions and different pricing options available in each edition of the DotActiv software to ensure that you can understand the capabilities of each. DotActiv Lite, Pro and Enterprise all come standard with access to the DotActiv Academy, live one-on-one training sessions…
The purpose of this article is to explain how you can go about changing fonts on a planogram in DotActiv. When creating a planogram and using product labels, you might find that the fonts are inconsistent and difficult for you to read. This problem can relate to the Font, Font…
The purpose of this article is to provide you with a clear step-by-step process on how to update one or more fields to specific values in one or more planograms for a filtered selection of products. Batch Replacing Products Step 1: With DotActiv open, click on ‘File’ and scroll down…
The purpose of this article is to explain the procedure of viewing specific product data in DotActiv. One of the easiest ways to find data on a product is by double-clicking on the relevant products and viewing the information in the ‘Product Properties’ pop-up window. The problem happens when the…
The purpose of this article is to provide you with a step-by-step process to manually scan products (SKUs) to fixtures in DotActiv. Fixture types include shelves, hanging bars, clip strips and pegboards. Before adding any products onto a fixture, you must first add your product lines or data via a…
The purpose of this article is to discuss how you can save your reports to a CSV, XLS (Excel file), XML and PDF format for easy sharing. In addition, we show you how to print multiple reports at the same time. You can save the following reports in a CSV,…
The purpose of this article is to provide you with steps on how to step up your ribbon or status bar to display your data while working in DotActiv. When working on or presenting a planogram, it is always handy to see your data fields in the status bar. After…