• Does My Annual Software License Fee Increase?

    This article helps to describe the pricing of DotActiv’s software licenses. It covers what each license edition includes as well as the pricing of these licenses. DotActiv has three annual license editions available. While the pricing of DotActiv’s annual license editions remains the same, we do accommodate for inflation as…

  • Does DotActiv Offer Category Management Services?

    This article will help you to understand the type of consultancy and category management services DotActiv offers. The term Category Management is also often interchanged with ‘Catman’. Planogram Development Services DotActiv’s space planners will help bring your category management tactics and merchandising principles to life by creating data-driven planograms on…

  • Does DotActiv Provide A Software Warranty?

    This article explains DotActiv’s Warranty agreement. It covers the steps DotActiv has in place for handling any software errors. DotActiv does everything in its power to provide quality products which not only perform according to our technical documentation but also help our customers to do great things. Accordingly, DotActiv warrants…

  • What Type of Data Do I Need To Start Building My First Planogram?

    This article will help you to understand the type of data needed to start building your planograms. It covers the minimum data required to start working within the DotActiv software. Manual Data Upload DotActiv Free and DotActiv Lite require you to manually upload your data into the software. You can…

  • Is DotActiv And Activ8 Cloud-Based Or An Onsite Solution?

    This article will help guide you on DotActiv’s software application by explaining why DotActiv is an entirely onsite solution. We also explain the best option after purchasing Activ8. DotActiv DotActiv’s software is a native windows desktop application. This means DotActiv is installed as an application on your computer as illustrated…

  • Is DotActiv Software Easy To Use?

    This article will help guide you on DotActiv’s user-experience. It covers how DotActiv’s software is user-friendly and easy to use. You’ll notice that the tabs in DotActiv look very similar to that of Microsoft Excel or PowerPoint, as illustrated in the GIF below. The reason for this is because DotActiv…

  • Is 24-Hour Support Only Available In English?

    This article will help guide you on the language used by DotActiv’s 24-hour support team. It covers how DotActiv’s customer success consultants communicates with customers. DotActiv’s support team currently provides all support in English. Communication when handling support tickets is done in English. Similarly, communication when meeting via Google Hangouts…

  • Is DotActiv And Activ8 Available In Languages Other Than English?

    This article covers the languages that DotActiv is currently available in. Activ8 is only available in English. All versions of the DotActiv software are currently available in English or Spanish. Activ8 is only available in English. Changing Language Preferences To change your language preference in DotActiv, navigate to the ‘Help’…

  • Does DotActiv Offer a Free Software Trial?

    This article discusses the different trial versions of DotActiv available for download and also covers what DotActiv Free has to offer. It also looks at booking a software demo with a DotActiv consultant. DotActiv offers 14-day free trials for DotActiv Lite, DotActiv Pro and DotActiv Enterprise. These trials give you…

  • How DotActiv Ensures Customer Success

    This article explains some of the products and services that DotActiv offers to ensure your category management success. We also explain how we ensure you success after purchasing the Activ8 software. DotActiv Academy The DotActiv Academy is our learning platform which is available to our DotActiv Lite, Pro and Enterprise…