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How To Use Tray Values In The DotActiv Software

The purpose of this article is to unpack how to use tray values in the DotActiv software when merchandising products within trays.

Applicable Products: DotActiv Lite, DotActiv Pro, DotActiv Enterprise

Using the tray value is a way for you to capture and display products that are sold out of a tray, container or box.

In order to use the tray value, simply double-click on a product, click on the ‘Product Attributes’ section. Within this section, you can tick ‘Use Tray Values’ and fill out the dimensions of your tray as seen below. 

Lastly, you need to ensure that you fill in the tray capacity or ‘Tray Cap’. This number reflects how many of your products fit into the tray and is important as it will influence your days of supply.

Please note that you need to have your product ticked on Tray Value before you drag your tray image onto the product.

Alternatively, if your image isn’t coming up after having dragged it on, please navigate to ‘File’, ‘Setup’ and select ‘Application Settings’. 

Once you are in ‘Application Settings’, click on ‘Image Algorithm’. From the drop-down menu, you can now click on ‘Front Tray View’, as seen below.

Make sure your formula is filled in. If there is no formula filled in then you can copy the ‘Front View’ formula and replace the 1 at the end of the formula with the number 4, as seen in the screenshot below. 

The end result is being able to display, report and planogram the product as it is stores. 

If the steps above do not work for you, please log a ticket to our IT Support team who is always willing to assist.

Updated on February 23, 2022

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