• Maintenance – Open Backup Range

    This article will show you how to open a backup in DotActiv software and how to use the backup. How To Open A Backup Range 1. Open DotActiv and click on the ‘Ranging’ tab 2. Click the Maintenance button, and select ‘Open Backup’ from the drop-down menu 3. Select the…

  • Opening And Updating An Existing Range In Range Maintenance

    The purpose of this article is to act as a guideline on how to recall an existing range after saving it and how to make changes to it. How to open an existing range 1.  Open DotActiv, click on the ‘Ranging’ tab and select ‘ Open Existing’ from the drop-down…

  • Optimizer – Open A Range Backup

    This article will act as a guideline on how to open a range backup within the range optimizer tool found in the DotActiv software. Opening A Range Backup Open the DotActiv software and click on the ‘Ranging’ Tab. Click on the ‘Optimizer’ icon and then click on ‘Open Backup’. Please…

  • Optimizer – Open An Existing Range Plan

    This article will act as a guideline on how to open an existing range plan within the Range Optimizer tool found in the DotActiv software. Opening An Existing Range Plan Open the DotActiv software and click on the ‘Ranging’ Tab. Click on ‘Optimizer’. Click on the drop-down button and then…

  • How Clustering Impacts Planograms And Floor Plans

    This article will help you to understand the importance of clustering for creating planograms and floor plans using the DotActiv software. How Clustering Impacts Planograms Category-based Clustering is used to guide the assortment planning process. Cluster-specific ranges are placed onto planograms and later, floor plans to assist retailers with space…

  • I Am Unable To Activate My License

    This article will cover a couple of possible reasons why your DotActiv application license may not be activating. Please note that offline activation cannot take place with the DotActiv software as a connection to the licensing server is required. Why You Can’t Activate Your License Your Computer Can’t Access the…

  • Cluster Maintenance Showing Blanks

    The purpose of this article is to highlight a few steps you can take to check if cluster maintenance is showing blanks when drilling into the Merchandise Group / Department. What To Check First, check that the values have been classified correctly in your display structure. If the issue still…

  • How Clustering Impacts Assortment Planning

    This article will detail how clustering impacts the assortment planning process and help you to use the Cluster Maintenance and Range Optimiser features of the DotActiv software. Clustering is used by retailers to respond to changes in consumer behaviour. Category-based clustering allows the different functions of category management to work…

  • How Do I Upload Product Images?

    This article will help guide you on the different ways in which you can upload product images to a planogram using the DotActiv software. We also unpack the possible issues that may occur. Different Approaches To Uploading Images There are three possible ways in which you can upload images to…

  • Running The Clustering And Assortment Initializer

    This article will help you to make use of the Clustering and Assortment Initializer feature of the DotActiv software where Database, Cluster, and Range Maintenance are required. The Cluster and Assortment Initializer uses a strict grouping process to create category-based clusters across various retailer branches.  When working on a specific…