This article will provide you with a clear step-by-step process on how to troubleshoot the issue of missing information from the database. Querying Data Cubes within DotActiv You can query your database within DotActiv by using the data cubes function as depicted in the steps below: First, navigate to ‘File’,…
This article will assist you in dealing with the most common issues faced with product images in the DotActiv software and what to do if they are not working. There are three possible ways in which you can upload images to your planogram: These methods are great if you only…
This article will help you to download, install and setup the TeamViewer remote support application that DotActiv uses to deliver IT support. Downloading TeamViewer TeamViewer is proprietary software that DotActiv uses to get remote access control to your computer to help solve any problems you face with our software. You…
This article will provide you with a step-by-step process to generate a planogram manually in the DotActiv software. We also discuss how to save the planogram that you have created. Generating A Planogram When manually generating a planogram in DotActiv’s software, you do not need to be connected to a…
This article will explain how to create fixtures in the DotActiv software. We will also explain what the fixtures are used for and how to add or copy each to a planogram. Getting Started With Fixtures In the DotActiv software, fixture selections can be found when you open a planogram….
This article will provide you with a step-by-step process to format your data and upload it to all versions of the DotActiv software. Formatting, also referred to as ‘cleaning’, makes your data usable in the planogramming process. It will also ensure the accuracy of planograms created by the user. Formatting…
This article will describe what you can do to maximise the value of your one-on-one training sessions. Approach Live one-on-one training is designed to supplement the base learning which is done in DotActiv Academy. We do it this way so that we are able to customise your training experience and…
This article will explain the steps involved in getting started with a free trial of DotActiv. It covers the process of subscribing through DotActiv’s online store and the terms and conditions of the free trial. To get started with a free trial, visit our online store here. You will then…
This article explains the limitations of DotActiv Free. It also covers the functions, resources and support included in this license edition of the DotActiv software. DotActiv Free is the perfect platform to use to evaluate our software. You can download DotActiv Free here. Please note that you need to make…
This article explains how the process works to schedule a personalised software demo with one of DotActiv’s consultants. It covers the process of booking an explore meeting first, and the next meeting will then be a software demo and advise session. This article will also unpack exactly what a software…